NOTE: Please check Option wise inclusions for every product before booking

• All personal expenses spend for shopping, dining etc on-site.
• Rides and Games.
• Souvenirs and Shopping.
• Special Events and Performances.
• If you choose to drive to Global Village, please note that parking fees are not typically included in the admission ticket.
  

• Arrive at Global Village and head to the entrance.
  
• Explore the various pavilions and cultural zones.
• Visit Country Pavilions showcasing different cultures, traditions, and handicrafts.
• Shop for unique products, souvenirs, and local crafts.
• Enjoy diverse cuisines at the International Food Court.
• Watch cultural performances or live shows at the main stage or pavilions.
• Experience vibrant entertainment, including music, dance, and theater.
• Witness the stunning fireworks display lighting up the sky.
• Shop for unique items and souvenirs.

• Carry a valid photo ID or passport, since it must be shown at the entrance
• Global Village operates seasonally, opening each year from October to May
• Shared transfers run only from centrally located hotels and residences in Deira, Bur Dubai, Sheikh Zayed Road and Dubai Marina
• If your hotel sits outside the standard pickup zone, the operations team will coordinate an alternative arrangement
• Transfer timings can shift depending on traffic conditions and your pickup location
• Food, souvenirs, shopping and rides inside the park are all at your own cost
• Children must wear the safety wristband issued at the ticket booths or information kiosk
• Animals and pets are not allowed inside Global Village
• Outside food and beverages cannot be brought into the park
• Rollers, skateboards, hoverboards, bicycles and similar wheeled items are not permitted inside
• Dress respectfully, with shoulders and knees covered for both men and women
• Last entry is 30 minutes before closing time, and guests over 65 or under 3 years enter free

• Why should I make a booking with you?

• How can I make the Payment on your Website & is it Secure?

• When will I receive the voucher after the payment is done? 

• Will I get a reference number for my booking? 

• For tours inclusive of transfers, do you offer to Pick up Service from any place? 

• Do you provide tickets attractions in the Country?

• Can I produce an eVoucher at the time of my Tour?

• How long will it take for the refund of my canceled tour?

• Is it possible for me to change or postpone the travel date once the booking is done? 

• Can I book multiple tours at a time?

• Do you offer a selection of Hotels on your Website for Packages?

• Should I reconfirm my booking before the travel date? 

• Despite scrolling down your tour listing page, I am not able to locate my preferred tour activity. What should I do? 

• Upon making the reservation and payment, how will I confirm whether or not it has been received by you? 

• How can I share my experience with you?

• We reserve the complete right to reschedule an itinerary or route, adjust pricing, or even cancel a tour whenever, at our sole discretion, mainly if we deem it is vital for your safety or convenience. 

• Unused inclusion in a tour package is non-refundable. 

• Any guest failing to reach on time at the designated pick-up point will be considered a no-show. No reimbursement or alternative transfer will be arranged in such circumstances.

• Should a tour booking be cancelled or altered for reasons of bad weather, vehicle issue or traffic problems, we will make all sincere efforts to arrange alternative service with similar options, however, based on its availability.  

• The arrangement of seating will depend on its availability and will be done by our driver or tour guides.

• Pick-up and drop-off timings listed on the website are approximate, and they will be adjusted as per your location as well as traffic conditions.  

• Coupon Codes can be redeemed only through online booking process.

• We reserve the right to charge 100% No Show charges if guests do not turn up on time for the pick-up.

• In any case the guest does not show up on time and our vehicle departs from the pickup location, then we will not arrange for alternative transfer & no refund is provided for the missed tour.

• Seating arrangement is done as per the availability & it is decided by the Driver or Tour Guide except in case of private transfers.

• Seating arrangement for all transfers are as per the availability & our tour manager allows it.
• The pick up/drop off timing can be modified as per the trip schedule. This also may change depending on traffic conditions and your location.
• Some of the mentioned inclusions may remain closed on weekends or specific days as per the government norms for which we do not hold the responsibility.
• The actual transfer timing may vary up to 30/60 minutes to the time listed on the website.
• Summer clothing is suitable for most of the year, but sweaters or jackets may be needed for the winter months.
• We recommend carrying sunglasses, hats and sun protection cream.
• Private Transport can be organized on request for all tours.
• Leaving off your personal belongings like Media equipment, wallets or any other valuable items in our vehicles or tour sites is solely at your responsibility. Our drivers and tour guides will not be responsible for it.
• No strollers allowed inside the vehicles without prior information so please inform us at the time of making the reservation.
• An adult must accompany children from 3 to 12 years in the water in any of the water activities
• On Islamic occasions and National holidays, the tour will not serve alcohol, and there will be no live entertainment.
• Please read carefully and understand the contents of the Tour Brochure/itinerary, the 'Terms and Conditions,' Price Grid and such other documents as may be applicable, as all these will form part of your contract with us once you affect the booking.
• Photography of UAE residence especially ladies, military institutions, government buildings, and installations, is strictly prohibited.
• Littering is a punishable offense and offenders may face penalties in the form of fines.
• Smoking inside public areas is not allowed.
• Some tours require your original passport or Emirates ID, and we have mentioned this information in the critical notes so please ensure that you read the critical information, we will not be responsible if you miss any tour where your passport or ID is mandatory.
• We reserve the rights to charge 100% No show charges if the guest is not turning up on time for the pickup.
• No refund for partly utilized services.
• Due to any uncontrollable circumstances, i.e. (traffic conditions, vehicle breakdowns, delay by other guests, weather circumstances), if the tour gets delayed or canceled, we will provide alternate options if possible.
• If in any case the guest does not show up on time and our vehicle departs from the pickup location then we will not arrange for alternative transfer & no refund is provided for the missed tour.